We normally ship within 3 business days.
We ship by the Swedish post, PostNord. In the last step of the order process
you, as a customer, can choose if you want your shipment to be
track-able with a unique number or not.
Within the European union the order in most cases reach the customer within a week from
For countries outside of the EU the shipping may take up to 30 days.
We do not ship to the US, Canada, Australia or Japan.
NOTICE THAT WE CANNOT CHANGE YOUR ORDER INFORMATION (PRODUCT NUMBER,
SHIPPING ADDRESS, ETC.) OR CANCEL IT AFTER ORDER IS CONFIRMED AND
Shipping policy disclaimer for countries outside of the European union
“We are not responsible for any customs restrictions, tariffs, or other
regulations that may apply at Customs in any country. Any duties or
taxes that may apply are your responsibility. If you have any
questions, we encourage you to speak with your customs office,
although we will ship any products you order to the address you
The responsibility is yours to check with your
country’s customs office to verify that your products can clear
We will do our part and follow the exact
directions in your order. We will ship your order to the exact
address that you provide. Please keep in mind that once an order has
shipped, we cannot change the address information on an international
order, and errors here could cause a delivery delay or rejection.
If for whatever reason the package is seized by
Customs officials, we will not issue you a refund unless all products
are returned to us in their original condition. The vast majority of
orders make it through customs without any problems, and most orders
that are stopped are automatically returned to us. You may be
responsible for any return shipping charges, in accordance with your
By ordering from our website, you
are stating that you agree to the above disclaimer. While we rarely
have problems with international shipments, if there is a problem
with your order, we will work hard to find a solution as quickly as
Note: International customers are responsible
for ensuring that the products ordered can be lawfully imported to
your country. When ordering from our website, the recipient is the
importer of record and must comply with all laws and regulations of
the destination country. Orders shipped to countries outside of the
EU may be subject to import taxes and customs duties levied by the
destination country once a shipment enters the country.
From our experience, most foreign customers are not charged when they
receive the shipment, however, any additional charges for customs
clearance must be paid by the recipient. Customs policies vary widely
from country to country and we recommend contacting your local
customs office for further information. If you do get charged an
additional fee, the carrier will expect payment at the time of
delivery. If you refuse the shipment because of these charges, or if
an order is rejected by customs due to item restrictions, or if the
order is returned because the local post is unable to locate your
address, we can refund you for the cost of the products (which does
not include any shipping or return shipping fees) once the package is
returned and processed by us. Please note that packages returned by
customs can sometimes take a very long time to return.